Last month US printer RR Donnelley’s premature release of Google figures caused the company’s value to drop by 10 per cent. What can we learn from that disaster?

Initially a sceptic to the Cloud, Heric tests Adobe Creative Cloud and becomes a convert, with the low monthly cost, constant upgrades and extra features swaying him

Heric says the digital experience of the Retina devices is for the first time moving to supplant print

As inkjet was the main story at drupa Chris Heric looks beneath the hype to some pressing issues

Chris Heric looks at the legacy that is to be learned from the fate that befell Eastman Kodak

The invention of the Apple Mac 25 years ago changed the face of print, wiping out the 500-year-old typesetting industry in less than five years and signaling the end of the $1m+ page make-up systems, and that was just the beginning. Chris Heric looks at the legacy that Steve Jobs gave to print

Software guru Chris Heric ponders what the digitisation of media, that is content without a medium, means to the printer, and says it could prove problematic for us

Heric says the advent of web to print can be beneficial, but only if it is married with a traditional understanding of customer service

Heric says printers are masters of the digital file and need to utilise that expertise to get on the digital wave that is engulfing books, and will impact on almost all areas of print